Get in touch
Questions about a transaction, your account, or the API? We usually respond within a few hours on weekdays.
Monday to Friday, 9am–6pm WAT. Urgent security and transaction issues are prioritized.
Many questions are answered instantly in the FAQ. If you're stuck on a transaction, have your order reference (the short code starting with a letter) and the crypto transaction hash ready. It helps us find the issue faster.
Read the FAQ